Estate Agents In Umhlanga, Morningside, Berea And Durban North

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Company Profile

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Lighthouse Property Group Director And Principal

Shiobhan Harris (Director)
Greg Harris (Principal)

The history of the Lighthouse Property Group is one of constant growth, from its inception as Umhlanga & Coastal to its present position as the newly named “Lighthouse Property Group”.

The Lighthouse Property Group has spent the last eight years growing and establishing a reliable, professional and personal reputation in the Umhlanga area and surrounding areas.

Due to this steady growth and development of branches in other areas, we saw the very real need to establish a corporate brand identity, which could be used nationally and still be synonymous with the high standards we have set ourselves when it comes to property in Umhlanga and Durban North.

Hence, the Lighthouse Property Group was born. We currently have four offices in the province of KwaZulu Natal and look forward to further growth. Our offices are located in Umhlanga, Durban North, North Beach and Morningside.

Lighthouse Property Group General Manager

Etienne Louw
(General Manager)

We are proud of the quality staff and estate agents we employ, who are now specialists in their various fields, and offer a full property service under the Lighthouse Property Group banner, including residential property sales and long term property letting, holiday letting, as well as commercial property sales and letting, especially in the Umhlanga and Durban North area.

We are proud to have Etienne Louw, previously a Credit Manager for Engen Petrolium KZN, Thereafter he worked as a partner in a successful hydroponic farm in Hillcrest for seven years. He then joined Lighthouse Property Group in October 2002 as a Financial Manager. He assisted in the development of Holiday and Long Term software and he was promoted to General Manager in January 2009. His vision is to ensure ethical and outstanding client service before, during and after sales.

We believe the company’s continued growth is attributed to our highly committed team of estate agents, exceptional service and an unrivalled reputation for integrity.

Today, Lighthouse Property Group is equipped to handle every aspect of the real estate market, and holds the largest letting portfolio in Umhlanga. Our estate agents have been involved in the successful marketing and selling of several upmarket developments, namely Waterfall Cascades, Casa Playa and the Oysters, and have access to a broad client base as a result of the over 400 leased properties that we manage.

We look forward, with great excitement, to future developments in the Lighthouse Property Group.

Client Services / Marketing

	We continuously monitor client feedback and institute the necessary changes to ensure we achieve the high standards we have set ourselves.
	We endeavour to ensure our mission statement is upheld at all time: “To provide exceptional, professional and personal service whilst maintaining the highest level of integrity to our clients and the community”.
	It is our objective to project the company and those affiliated to us, in the best light possible, in line with the company ethos to ensure that the company’s image and reputation is upheld at all times.
	To establish the brand and create awareness of the Lighthouse Property Group through targeted marketing and advertising.
	Our highly successful website enjoys an average of 100 000 hits per week.

Exclusive Services

	Customer Service Department In an effort to succeed in providing the best service, we are continually trying to learn how our customers and clients feel about the service we provide. We have a dedicated client service department within the company. Their responsibility is to monitor client feedback in order to maintain the high standards of professionalism that we have set ourselves and to make the necessary improvements along the way.
	Advertising/Marketing Comprehensive real estate advertising and marketing programmes give maximum exposure, whether on the Internet, in the local newspapers or in direct mail drops and brochures. Distinctive signboards and company branding allow our clients to relax in the knowledge that we have earned an honest reputation and offer high levels of commitment to all our clients. Our offices are highly visible and we can therefore utilise our shop frontage and windows to draw passing trade.
	Affiliations to Bondsource The relationships that we have with affiliated companies are nurtured over a period of time and are based on mutual respect and good business ethics. This relationship is to the advantage of our clients, as we are able to offer competitive rates and preferential treatment.

Commitment To Developers

We will make ourselves available to Property Developers from the concept and design stage, offering our knowledge and experience gained over the years, to offering client service and support through the transaction phase, right through to the final phase in the snagging process.

Our experience extends from pre-launch, through to marketing the development and finally to selling off plan.

Being involved on both the selling and letting aspects of real estate, we are better able to predict certain market trends as and when they happen, giving us the advantage of a broader perspective on the property market, offering Property Developers a better competitive edge.

Through our Investors Club, we have an extensive list of qualified investors who are looking for property investments.

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